IDC study reveals key buying criteria for MSSPs

We are pleased to share the following complimentary IDC study: “Brand Perceptions of Managed Security Service Providers in Canada, 2020”.

Key Takeaways from Respondents:

Highly responsive staff and incident response capabilities are the most important buying criteria for Canadian organizations looking for a MSSP.
With only one exception, survey respondents indicated that only pure-play MSSPs were perceived to be leaders in terms of highly responsive staff.
The technology supporting the service is not as important as the relationship an MSSP can form with their customers.

This study will give you insights into the most important managed security services buying criteria. GoSecure is proud to appear at the very top of the list when it comes to the Overall Perceptions Scores submitted by survey respondents.

IDC, Brand Perceptions of Managed Security Service Providers in Canada, 2020, IDC #CA5061420, March 2020, Kevin Lonergan. IDC is a registered trademark and service mark of IDC and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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